HeartWired Headlines

Why Every Business & Organization Should Utilize “Google My Business” (+ a Step-by-Step Guide to Setting it Up)

May 4, 2021 By Heather Tabers Leave a Comment

Google my business, business information, business listing, seo, google listing, google my business website, reputation management

Once upon a time, if you wanted to go out to eat at a new restaurant, you would search for the business listing in the Yellow Pages and pray the company had purchased a small ad that would tell you a little bit about the menu, hours of operation, and maybe even produce a small map. Then one day websites entered our world, and we were able to access this information much more easily. Almost every business had a website, and we could scroll through pages of information to answer our questions. As the online world continues to evolve, consumers now have even more information available with minimal clicking and scrolling thanks to Google My Business, an amazing little free tool that Google offers businesses and organizations, giving them the opportunity to showcase their most sought-after information using Google Search and Maps.

If you’ve ever googled a local business, you’ve been on the receiving end of Google My Business data. Information such as the address, hours of operation, special services, menus, maps, photos, videos, reviews, and more are immediately produced simply by entering the name of the establishment into Google’s search engine. You already know how valuable this information is as a consumer, so let’s take a moment to look at how meaningful this little tool can be for your business or non-profit.

Google Business Profile vs Google My Business Listing

First off, we need to note that setting up a business listing known as a Google Business Profile is not the same as setting up a free Google My Business account. Any random consumer or even an automated listing generator can create a Business Profile. All that is needed is the business name, location, and category which can be supplied by anyone. Customers can begin leaving reviews and Google may pull additional information about your business listing from the web, but you as the owner/operator have no control over the content.

This is why you need to create a Google My Business account. By setting up a Google My Business listing, you have total control over the complete customization of your profile and the information your customers receive. You manage the data so that it is accurate, timely, and appealing to your target audience.

Google My Business Benefits

Now that we’ve established what a Google My Business listing is (and what it isn’t), let’s dive right into the value it brings to your business or organization.

Get Discovered– Whether you run an online business, a brick-and-mortar storefront, or a multi-location non-profit organization, the biggest reason you list with Google is so that people can find you. Your Google My Business listing ensures that Google searchers can find you and access the information you’ve made available to them. It also improves your local SEO, moving you up on the list of Google searches.
Get It Right– Since this pandemic began, if I had a dollar for every time I drove across town to a restaurant I’ve been craving only to find that they’re closed or are no longer allowing indoor dining, I probably wouldn’t have to write blog posts for a living anymore. That’s why it’s so important to keep your customers coming back by providing them accurate, up-to-date information about your business or organization. You can do this easily with your Google My Business listing for free. Share your open hours, services offered (such as dine-in seating, free wi-fi, handicap accessibility, etc.), and any specials you might be offering, as well.
Get to Know Your Customers– Your Google My Business listing can actually resemble a social media page if you stay actively involved with it. Because Google searches are the most widely used method of looking up information, your Google My Business listing provides the perfect opportunity for you to engage with consumers, clients, and potential volunteers. You can reply to reviews posted by your customers, answer questions, provide updates, share photos, announce upcoming events, and more.

Setting Up a Google My Business Account

To set up your own Google My Business listing, you first need to log in to the Google account you want to use for managing your listing.
Then you can create an account by visiting the Google My Business home page. Click on “Sign-In” and then “Add your business to Google”.
After entering your business or organization’s name and category, you’ll have the opportunity to enter additional information such as a physical address, phone number, web address, etc.
Once your information is entered, Google will ask for your physical address so they can mail you a postcard containing a verification code. Click “Continue” to finish setting up your listing.
From here you will be asked to enter information such as your business’s open hours, a brief description, and photos of your business.
Finally, you will be directed to the main Google My Business dashboard where a world of opportunities awaits for you to share pertinent information with your customers, volunteers, and potential donors. Share pictures of your products, select attributes that best define your organization, and let customers know what areas you service (if you’re in the service industry).

Would you like to learn how to optimize your Google My Business listing to increase traffic to your website, your physical location, and to increase sales? Would you like to work your way through the Google My Business dashboard like a pro? Stay tuned for our next blog post where we dig into some simple ways to optimize your listing, increase your sales, and engage with your audience.

Why You Need a Killer Website (And Not Just a Stellar Social Media Presence)

March 22, 2021 By Heather Tabers Leave a Comment

As an entrepreneur or non-profit, you have your hands full. Between building relationships with clients, managing your products and services, and keeping track of the bottom line, there’s little time left to leverage the power of the ever-changing world of online marketing.

Is your audience more present on Facebook or Instagram? Do you have a large enough following on Pinterest? How do you convert “Likes” into sales or donations? These types of questions are exhausting. While social media is a crucial component of your communication strategy, we think you could be missing out on great opportunities if you’re not giving enough attention to your website.

We know, we know. We just acknowledged you have your hands full running an organization, and that social media is time consuming and fickle, so why are we suggesting you add one more thing to your plate?

Because websites are an under-appreciated goldmine and we just happen to be great at mining for gold.

Advertising Roles

We’re not knocking social media. It absolutely has a vital role in your organization as the mouthpiece of your message. Whether your message is “Save the Sea Turtles” or “Buy These Shoes”, it needs to get out there. Platforms such as Facebook and Twitter are great for getting out your message, making your brand recognizable, and communicating directly with your clients and consumers. The primary duty of your social media campaign is to help you communicate clearly and efficiently with your audience.

Your website, on the other hand, should be showcasing everything your social media is bragging about. Think of your social media posts as those sign twirlers that stand on the corner, getting people’s attention, driving customers towards a business. You’re not going to make any money if your sign twirlers direct people to an empty store. Your website has to serve up the goods and services that your social media has been advertising and make your customers want to come back for more.

Street Cred

Frankly, owning a website is just foundational to owning a business or running a non-profit. It shows your commitment to building a trustworthy enterprise and strengthens your reputation and social integrity.

A business without a website lacks credibility. A business with a poorly constructed website lacks sustainability. If you want to earn the reputation of a competent and professional organization, invest in creating a website that will showcase your strengths, not your weaknesses. Never let what you lack overshadow what you have in abundance. A haphazard website suggests a lack of time, effort, and energy. And even if you’re out of all three, you don’t want that to be the message your customers receive.

Control Issues

One of the greatest advantages your website has to offer you is that it is all yours. The design, format, and content are completely and fully yours to do with as you wish. There are no censorship issues to deal with or fears that someday your posts will be gone. As long as you own your domain, you own the content on your webpage. You are free to customize your site to reflect your brand, values, lifestyle, products, and goals in a professional and fully controllable online atmosphere.

Social media platforms do not offer the same level of personalization and creative freedom that your website possesses, so why devote all your time and energy into a service that you only get to manage verses one you get to completely design? The sky is the limit for your website, and we want to see your organization fly high.

Let’s Talk About ROI

When it comes to social media, one of the greatest perks is the cost- it’s free, (unless you spend money on ads which many entrepreneurs and non-profits do). But as the old adage goes, sometimes you get what you pay for.

What’s beautiful about owning a killer website is the high return on investment (ROI) that it brings. A modest investment into the brick-and-mortar equivalent to your business’s online presence is invaluable. Your website provides a one-stop shop to meet all of your clients’ needs.

Show Me the Money

Finally, in addition to the many amazing tools a website offers such as video capability, blogging, customer reviews, and FAQ’s, a website also provides the greatest opportunity for your audience to spend or donate their money. While your social media accounts are busy talkin’ up your meat and potatoes, your website is checkin’ them out and baggin’ them up. The greatest marketing tools in the world are useless if they don’t inspire your audience to do something and your website is the place that magic happens.

Let Us Help You

Here at HeartWired, we understand that building an exceptional website is not in everyone’s wheelhouse. You’ve created a business or a non-profit with amazing products and services. You’re trying to make the world a better place, trying to see your dreams come true, and trying to keep your head above water. You’re working with clients and customers, vendors and voters. You’re spinning so many plates right now that they’re making you dizzy, and we just told you that you need a dynamite website if you want to survive and thrive.

It’s ok. We’ve got this.

Let our team of creatives design and build the website you and your organization deserve. We can help you tell your story, refine your brand, and teach you how to take the reigns to maintain your website.

Book a Consultation Today

New Year, New Team Members, New Services

January 8, 2021 By Charles Johnston Leave a Comment

Since HeartWired’s inception in 2016, we have been known primarily as a web design agency. While we have offered others services and solutions all along, we did not market or promote them, until now. We have been holding this secret for a little while now. I am personally excited to announce we also are adding new team members and services.

Businesses and nonprofits each have different level of needs when creating their brand. While a website is a large portion of their identity, and we will continue to focus on that service, we recognize there is more involved. By providing more solutions, we are able to be your go to agency for all your brand needs in the New Year.

Creating a brand identity goes beyond simply a fancy logo and a pretty website.

While both are critical in our opinion. Part of developing the brand identity is to dive into the heart behind that brand. We have brought on a team member, our new ‘Graphic Wizard’, Lucy. Lucy will magically guide you through the branding process with mood boards and other tools of the trade. Guiding you in developing a logo and other assets that really amplify your brand.

About our Graphic Wizard (Graphic Designer) Lucy…

Lucy Kates was born and raised in Jacksonville, FL, and has been a creative her entire life. She knew from a young age she wanted to be an artist, and has been aiming to be a professional doodler ever since. Lucy graduated from the University of North Florida with a Bachelor’s Degree in Graphic Design & Digital Media in 2019. Outside of graphic design and illustration, she’s dabbled in painting, digital photography, and various other artistic mediums. She’s happy she can work in a field she’s passionate about while helping small businesses grow and actively shape the community around us.

When you have a business or nonprofit, you have a story that is at the center of it’s existence. One way of sharing the compelling story comes in the shapes of words and content. We have found that many times this content can be the most difficult part of any project for the client. While you know what and why you do what you do best, sometimes telling others is quite difficult. We can now help create professionally written content for your website. Offering other opportunities as well, such as blog posts, press releases and more. We would like to introduce Heather, our new content creator or ‘Word Slayer’.

A tad bit about our Word Slayer (Content Writer), Heather…

Heather is the trusty Swiss-army knife in the communication toolbox, capable of using multiple skills to perform multiple tasks in a wide variety of situations. Technical writing, creative writing, editing, marketing, and event planning are a few of her strongest skills. Military families, human trafficking victims, and homeschooling are a few of her greatest passions. From raising and homeschooling five exemplary children with her wounded warrior husband to graduating Summa Cum Laude from Arizona State University (Dec 2015), she has the consistent dedication necessary to see tasks through from beginning to end. Heather’s experience working with a variety of ministries and non-profit organizations combined with her heart for serving others makes her uniquely positioned to compassionately address many issues while using her knowledge base and skill set to accelerate results.

We also will be hosting an intern for the spring semester. Safiya Dewji is Marketing major with a minor in Digital Media at University of Central Florida. She will providing Social Media and Marketing expertise for the next few months as she works alongside our team of experts.

Won’t you join us in welcoming our two newest team members and part of the HeartWired family. We look forward to continuing to provide services that matter. One way to do that is to build a team of passionate people that truly love what they do. We are looking forward to the New Year, and opportunities to serve our clients.

If you or someone you know is interested in joining our growing team, we are always looking for creatives to join us. So if you are a web designer, developer, project manager, or other creative contact us and lets chat.